rebase-energy - API / Platform Downtime – Incident details

API / Platform Downtime

Resolved1 hour 33 minutes

Affected

Platform API

Major outage from 7:20 AM to 7:59 AM, Operational from 7:59 AM to 8:53 AM

  • ResolvedUTC

    Confirmed resolved.

  • MonitoringUTC
    Connection issue has been resolved, we are continuing monitoring.
  • IdentifiedUTC

    We have confirmed an issue with one of our cloud infrastructure providers and notified them, they are working to resolve the issue as soon as possible.

  • InvestigatingUTC

    We are investigating an issue that causes connections to the API/Platform to close prematurely.